The OZZYMAT traps particulate down to 50 microns in size but more importantly contains OZZYS (microbes). The OZZY microbes, impregnated in the OZZYMAT, are transported along with the OZZYJUICE into the SMARTWASHER tank. These naturally occurring OZZY microbes eat the grease, oil, and other contaminants cleaned off the dirty parts and create the harmless by-products of carbon dioxide and water. This bioremediation process leaves the OZZYJUICE clean and strong and ready to use time after time without the need to change, evacuate or haul away dirty parts washing fluid. Change the OZZYMAT once a month to maintain clean OZZYJUICE.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.