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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
ECM blower: Designed to give a wide range of cooling and heating airflows. 2-stage gas valve: Provides 2-stage thermostat control 2-stage inducer: Optimizes efficiency on first stage heat and reduces sound levels. 100% fired and tested: All units and each component (both mechanical and electrical) are tested on the manufacturing line. Clean and quiet operation: Due to the unique design of in-shot burners, location of inducer and use on insulation. Fixed 30 second blower delay: At burner start-up assures a warm outlet air temperature at furnace start-up. Adjustable blower off settings (60, 90, 120 and 180 seconds). Fixed 30-second post purge: Increases life of heat exchanger. Dependable, hot surface igniter: Innovative application of silicon nitride type igniter. Utilizes proven Smartlite ® technology to extend igniter life. Tubular primary heat exchanger: Heavy gauge aluminized steel heat exchanger assures a long life. Stainless steel secondary heat exchanger: Assures a long life. 60 second fixed cooling cycle blower-off delay (TDR): Increases cooling performance when matched with an approved coil. Sealed combustion approved for direct vent furnace, category IV venting system: May be vertically or horizontally vented using a two-pipe system for maximum flexibility in installation. LP Convertible: Simple burner orifice and gas valve regulator change for ease of convertibility. 3 amp fuse protection against low voltage shorts: Protects transformer and control board Low voltage terminal board: for easy field wiring. Easy open pawl latch: Secures the door firmly for transit, yet allows easy removal for access. Appliance quality door: Protects against rust and other corrosion. Baked enamel finish allows for easy cleaning. Fully insulated cabinet: Insures minimized heat loss and quiet operation. Color coded wire harness: Designed to fit the components, all with quick-connect fittings for ease of service and replacement 40VA transformer included. Diagnostic lights for easy troubleshooting without counting flashes: Dedicated light for flame signal strength and 2 lights in combination to indicate all other fault codes with easy to recognize states without counting flashes. Base Warranty: 1 year limited parts & 20 year heat exchanger warranty, With Registration: 5 year limited parts warranty.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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