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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
ERC-12-35 Emergency Relay
The Emergency Relay/Charger is a device for assuring immediate backup power to communications equipment in the event AC power is temporarily lost to the power supply or the supply fails. In addition, it will allow the power supply to act as a “trickle” battery charger without any additional modification.
When the ERC senses a loss of DC voltage, it employs a fast-acting S.P.D.T. relay to automatically switch the equipment’s DC input over to a standby battery to allow continued operation. When the power supply is returned to service, the ERC disengages the battery and puts the supply back online to provide DC voltage. While the power supply is operating normally, a small portion of the output current is directed to the battery to trickle-charge and maintain it at full voltage. (Note: Battery float voltage will be maintained at .7 volts lower than the power supply voltage.)
Note: If the power supply is down for an extended period, the backup battery may become significantly discharged while powering the radio. When the supply returns to service, the trickle charge rate of the ERC may be insufficient to restore the battery to full charge promptly. In the event this occurs, a supplemental charger may be necessary to bring the battery to full charge.
Installation
Select a suitable location as close to the battery as possible where there is no likelihood of accidental contact and shorting of the terminals. The ERC may be mounted vertically, horizontally, or even upside-down, if necessary, without affecting its operation. Two # 10 sheet metal or wood screws will be needed. Mounting on a metal surface is acceptable as the inputs and outputs are isolated from the mounting bracket.
Note: If the battery is stored in an unventilated enclosure, users are not recommended to mount the ERC within the same enclosure. As with any relay, it should not be in an area where there may be battery gases or any other potentially explosive gases present.
Wiring
The wiring should be as direct as possible. Ensure that the battery posts are free from corrosion. Determine the correct gauge wire using the information below. The wire length is the total length of the run (ERC-to-Radio + Power Supply-to-ERC) or (ERC-to-Radio + Battery-to-ERC), whichever is longer.
Use the provided crimp ring lug connectors to secure wiring to the ERC. Models ERC-12-15 and ERC-24-15 have yellow plastic terminal covers, which must be reinstalled after wiring to prevent accidental shorting.
Specifications:
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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